August 12, 2022



Tungsten Community: A Dependable International Associate for Enterprise Transaction Compliance

6 min read

In a enterprise group, there are a number of departments the place errors should not inexpensive. One in every of them is the billing division. As soon as the enterprise formalities are processed, organizations immediately anticipate fast, error-free invoicing compliance from their shoppers. In such a situation, the smallest error or delay may cause main inconvenience, making different events query your group’s enterprise effectivity.

As it’s generally recognized, the billing course of is an extended and tedious activity. It requires professionals to manually enter information a number of instances. It is among the commonest causes for errors in billing, invoicing, or different industrial procedures. Companies of immediately are working hand in hand with transaction accomplice corporations to automate the billing course of.

In pursuit of minimizing billing errors and delays, Tungsten Community is a invaluable accomplice for companies worldwide.

This multinational company is a perfect resolution for shoppers from varied territories to digitize their complicated transaction and billing processes. With its help, consumers can centralize their invoicing, permitting suppliers to speedily generate and distribute invoices to consumers.

Within the following dialog with Insights SuccessMarisa Teh, Chief Product and Enterprise Improvement Officer of Tungsten Community, shares the effectivity of the automation resolution supplied by her firm.

Beneath are the excerpts from the interview:

Please transient our viewers about your organization, its USPs, and the way it’s at present positioned as a number one supplier of billing and invoicing options.

Tungsten Company (AIM: TUNG) is the world’s largest, compliant enterprise transaction community. Tungsten is a number one international digital invoicing and buy order transaction community. Its mission is centered on enabling a touchless bill course of, permitting companies across the globe to achieve most worth from their bill course of.

Tungsten processes invoices for 60% of the FTSE 100 and 68% of the Fortune 500. It allows suppliers to submit tax-compliant e-invoices in 54 international locations and final yr processed transactions price over £220 billion for organizations equivalent to Caesars Leisure, Computacenter, GlaxoSmithKline, Kraft Meals, Mohawk Industries, Mondelēz Worldwide, Procter & Gamble, Shaw Industries, Unilever and the US Federal Authorities.

Based in 2000 and headquartered in London, Tungsten additionally has workplaces within the US, Bulgaria, and Malaysia, using over 227 individuals.

Inform us extra concerning the services via which you might have ascertained your stronghold throughout the billing and invoicing house.


Complete AP helps corporations understand 100% bill digitization from day one, accommodating all their suppliers no matter measurement, location, or maturity.

Complete AR offers corporations visibility of billings and permits them to submit one file, in any channel and format, to assist the supply of 100% of their invoices to 100% of their prospects.

Workflow is an answer that powers AP in direction of world-class oversight and course of administration. Clients who mix the Tungsten Community workflow providing with e-invoicing have usually lowered accounts payable prices by 60% or extra.

Provide Chain Finance: Working with our accomplice, Orbian, we’re offering versatile entry to capital, with diversified choices to assist all varieties of suppliers—provide chain finance that genuinely improves the way in which you do enterprise.

Inform us extra concerning the services via which you might have ascertained your stronghold inside your business?

Accounts Payable and Accounts Receivable automation are areas wherein we excel. We’re uniquely differentiated in it. We cowl a broad geographic space for each AR and AP compliance. With greater than 20 years of expertise serving to consumers centralize their invoicing and serving to suppliers generate and distribute invoices to consumers, now we have a deep understanding of the wants of each consumers and suppliers.

Now we have the robust backing of our shoppers from the Enterprise phase – shoppers with sophisticated necessities equivalent to these derived from Mergers and Acquisitions (bringing numerous disparate techniques collectively) or geographical splits. That’s the place we provide the perfect resolution. Most AP and AR choices available on the market are off the shelf – and never customizable. As we provide white gloves and customised service, we work to know shoppers’ wants and ship an answer that most accurately fits their wants, very like a tailor-made go well with.

Equally essential, we take the holistic view and don’t simply remedy consumers’ ache factors to move them to the AR division later down the road. As now we have either side of AP and AR, we contemplate the implications from either side. In consequence, we offer a win-win scenario for the customer, the provider, and Tungsten. That’s the reason Tungsten has excelled on this business for over 20 years – we take a partnership strategy and a 360-degree view.

Being an skilled chief, share your opinion on why the adoption of applied sciences equivalent to AI and machine studying is critical for the billing and invoicing options area of interest and the way you might have leveraged these applied sciences to ship your services?

Machine studying and AI are key to rushing up handbook duties and lowering handbook effort, which might incur errors. We’re deploying machine studying to hurry up and ship custom-made information seize (Robb Claxton is greatest positioned to quote stats for this). One consumer just lately advised us they’re now reaching 98% accuracy on the 25,000 invoices they obtain each week on the Tungsten Community.

As well as, Tungsten offers suppliers e mail as a supplementary choice to submit invoices sooner. That is to cater to suppliers with greater than 50 invoices a yr who will discover it cumbersome to manually key in lots of invoices, but not sufficient to justify investing in integration. These suppliers can merely e mail the bill pdf for machine-reading and automatic extraction to our techniques.

How do you envision scaling your organization’s operations and choices in 2022?

In 2022, we’ll proceed to give attention to rolling out extra self-serve options in our options to assist in giving our prospects extra management. These are designed to unlock and open our community sooner and extra seamlessly.

We need to make it even simpler for members of our community to search out, join, and accomplice with others effortlessly and promptly. In doing so, we can even scale back service tickets, enhance buyer satisfaction, and ship extra worth to our complete community.

With our said imaginative and prescient of being probably the most trusted enterprise transaction community, our mantra is steady enchancment. That is likely to be discovering, connecting, and partnering with one another sooner in our ecosystem, offering distinctive customer support, or providing recommendation and sensible management on compliance and nation mandates.

Additionally, Tungsten goals to be a one-stop-shop from invoicing to paying and comfort. Our compliance and guidelines engine, USP, offers prospects confidence in prepayment, so we’re constructing on this to broaden into the funds house.

What can be your recommendation to budding entrepreneurs who aspire to enterprise into the billing and invoicing options area of interest?

I might say figuring out the business is vital. And above all, figuring out your prospects’ business too. How they function, and the way they measure success. The place are AP and AR on their crucial success issue scale? The wants of shoppers at totally different ranges of digital transformation maturity will differ fairly broadly, and so will the ache factors/advantages they need to derive.

The Professional Chief

Marisa The is the Chief Product and Enterprise Improvement Officer. She joined Tungsten in 2020.

Marisa is an completed worldwide enterprise chief. She has a confirmed monitor report of figuring out white areas throughout totally different business sectors and driving sustainable enterprise progress.

Her entrepreneurial background stems from growing next-gen multi-million-dollar ventures for Texas Devices and Philips within the web infrastructure, well being, and shopper way of life areas. Maris’s expertise offers her a deep understanding of know-how merchandise together with their energy to rework and reinvent person experiences to problem the established order. It additionally developed her ardour for innovation with huge social impression and sustainability.

Leaping to FMCG, Marisa joined the PepsiCo-Unilever three way partnership and subsequently Diageo to arrange a European heart of excellence in growing multi-year income progress methods and instilling a pay-for-performance tradition that delivers a triple-win agenda for the client, shopper, and firm.

As well as, she has co-founded and mentored numerous start-ups.

Awards and Recognitions

Winner of first annual Perceptions Analytics Award in two classes:

  • Most Efficient at Lowering DSO
  • Highest General Worth-Bill Submission.
Copyright © All rights reserved. | Newsphere by AF themes.